Shipping and payment terms

Shipping costs

Germany

For the delivery we charge, unless otherwise stated, a shipping fee of EUR 3.90. From an order of 150 € we take over the shipping costs for you.

EU foreign countries

Delivery abroad is possible throughout the EU. From an order of 250 € we take over the shipping costs for you.

Switzerland

Unfortunately, for organizational reasons, we do not currently supply Switzerland directly. However, you can use one of the following options.

(1) meineinkauf.ch

MeinEinkauf.ch will gladly deliver the goods you ordered from Lumentics to you in Switzerland. MeinEinkauf.ch takes over the customs clearance of the goods as well as the subsequent forwarding to you in Switzerland - directly to your doorstep from only CHF 14.90 without additional taxes possible. Here is more information ...

(2) We will be happy to send your shipment to a parcel station near the border, such as:

(3) Amazon

As a rule, all our products should be available for delivery to Switzerland. Here you can jump directly to our product overview at amazon: https://www.amazon.de

In the future we will also try to supply Switzerland directly, but we still need some time for this. Thank you for your understanding and we would be very happy to welcome you as a customer despite the circumstances.

Return

The buyer bears the direct costs of returning the goods.

Terms of payment

Payment in advance

We will send you an order confirmation of your order by e-mail. After the amount is received on our account, the goods will be shipped.

Payment via PayPal

We will send you an order confirmation of your order by e-mail. Your goods will be shipped as soon as possible (1-2 business days).

Payment by invoice

Payment on account is possible upon prior request for companies, public clients and educational institutions. Please contact us directly at info@lumentics.de.

Bank details

Bank/Institut: Commerzbank
Inhaber: Dr. Falko Böttger-Hiller & Lars Ehrhardt
IBAN: DE38860400000304801400
BIC: DRESDEFF600